At Novasecuris, we provide cutting-edge cybersecurity solutions to protect businesses and individuals from digital threats. Our innovative approach and commitment to excellence have made us a trusted name in the industry. Now, we’re expanding and we need talented individuals like you to help us continue our mission.
Job Title: Customer Sales Representative
Company: Novasecuris – Cyber Security Agency
Security Operation Center (SOC): Clycn.ai
Location: Karachi, Pakistan
Position Type: Full-time
Role Overview:
As a Customer Service Representative, you’ll be the frontline of our customer support, ensuring our clients receive top-notch service and support. Your role will involve:
- Responding to customer inquiries via phone, email, and chat
- Providing technical assistance and guidance on our cybersecurity products and services
- Resolving customer issues efficiently and effectively
- Collaborating with our technical team to escalate and resolve complex issues
- Maintaining up-to-date knowledge of our products and services
What We’re Looking For:
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- A customer-focused mindset with a friendly and professional demeanor
- Ability to work in a fast-paced environment
- Basic understanding of cybersecurity concepts (preferred, but not required)
- Prior customer service experience is a plus
Why Join Novasecuris?
- Competitive salary and benefits package
- Comprehensive training and ongoing support
- Opportunities for career growth and development
- A collaborative and inclusive work environment
- The chance to be part of a company making a real impact in the cybersecurity space
How to Apply:
Ready to take the next step in your career with Novasecuris? Submit your application today! Visit our careers page novasecuris.com/career/ or send your resume to [email protected]
